Returns & Exchanges
At Audio Trader, we want you to be completely satisfied with your high-fidelity gear. If your equipment doesn't meet your expectations, we offer a 30-day return window for most electronics in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account and select the order you wish to return, or contact our support team with your order number to receive a Return Merchandise Authorization (RMA).
- 2.Secure Packaging
Carefully pack the item in its original factory packaging, including all manuals, cables, and accessories to ensure the product is protected during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the item's condition and serial number, your refund will be processed back to your original payment method within 5-7 business days.